Meet the UK's favourite Act! CRM consultants!
Meet the UK's favourite Act! CRM consultants!

What's New in Act! CRM

Check out what you could be doing with an updated edition of Act! to propel your sales and marketing.


Solutions offer excellent value on all Act! software upgrades. We know all the promotions currently available to save you money on your upgrade or subscription.


Call 0115 840 5075 or email to arrange a quote for an Act! Pro upgrade or an Act! Premium subscription.


Check the latest system requirements


Act! v21

Act! v21 is here, with enhancements that make Act! even better!

This new generation of Act! includes Marketing Automation integration along with dynamic Sales Pipeline Management and improvements to Act! Insight dashboards, Custom Tables, Outlook integration, and more! 

Dynamic Sales Pipeline Management

New sales pipeline and opportunity views help you to manage your sales pipeline more effectively and intelligently with interactive filter panels, in-context KPIs, drag-and-drop between sales stages and sales pipeline drill-throughs.


Act! Marketing Automation (AMA)
A new add-on module built into Act! enabling automated workflows between sales and marketing efforts. Requiring an additional subscription, AMA features brand new email marketing , advanced CRM workflows, lead capture and surveys with campaign and customer insights.
Act! Marketing Automation Guide
UK_Act! Marketing Automation Product Bri[...]
Adobe Acrobat document [978.9 KB]

More Subscriber Enhancements 
• Welcome page with quick access to helpful resources 
• Option to attach inbound Outlook emails to Act! history automatically
• Manage activity types via web client
• Upgrades to .NET and SQL
• GDPR compliance enablement
• Custom table improvements for Premium Plus subscribers
What's New in Act! v21
Read more about what's new and what's changed since your Act! version.
Adobe Acrobat document [2.1 MB]

Act! v20.1

Updated Integrations

Act! v20.1 features the next generation of integration for Google and Outlook - with compatibility for Office 365 and Exchange.  These newly supported platforms provide additional flexibility, access options and control for calendar and contact sync.


Latest MS Office Integration Technology
An improved mail merge process that will include images and resolve issues with embedded image defects. Act! 20.1 also features a new, native email history recording process to write history entries directly to Act! on send, or when using Act! Contact, or Quick Attach.

New Custom Tables

Ground breaking adaptability for Act! enabling users to manage complex data sets and processes. Available for Act! Premium Plus subscribers...READ MORE


New Sync Processes

Use Act! Groups to determine which contacts should be synchronised and use new  processes to automatically perform a sync when records change, or when the computer starts.

Act! v20

Fresh New Look
Experience a fresh, new look with Act! v20 design updates consistent across Windows and Web user interfaces.  Updates include a modern nav-bar, new big button menu design and a new Web login screen.


Act! Insight Interactive Dashboard

Guide decision making with rich insights from interactive, graphical Act! Insight dashboards available to Act! Premium subscribers...READ MORE 


Optimised Act! emarketing Workflow
Act! emarketing campaigns are more easily managed within the Act! user interface through an integrated, optimized workflow...READ MORE


Amazon Alexa Voice Integration

Act! Premium v20 introduces new capabilities that enables voice interaction between Act! and Amazon Alexa through simple, verbal requests that will keep you informed with an audio connection to your CRM data. Available for Act! Premium subscribers.


Compatibility & Usability Improvements

  • Works with Act! on Chrome for Mac4
  • Updated Act! Companion app for Premium subscribers
  • Use a new 'Days in Stage' field to identify opportunities that need attention
  • Right click opportunities to quickly changes the status to won or lost
  • Use 'freeze columns' functionality in Windows when working in list views
  • Benefit from dozens of quality updates that make Act! even better!

Upgrade Your Act!

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