What's New in Act! CRM
Act! v20.1 features the next generation of integration for Google and Outlook - with compatibility for Office 365 and Exchange. These newly supported platforms provide additional flexibility, access options and control for calendar and contact sync.
Latest MS Office Integration Technology
An improved mail merge process that will include images and resolve issues with embedded image defects. Act! 20.1 also features a new, native email history recording process to write history entries directly to Act! on send, or when using Act! Contact, or Quick Attach.
New Custom Tables
Ground breaking adaptability for Act! enabling users to manage complex data sets and processes. Available for Act! Premium Plus subscribers...READ MORE
New Sync Processes
Use Act! Groups to determine which contacts should be synchronised and use new processes to automatically perform a sync when records change, or when the computer starts.
Fresh New Look
Experience a fresh, new look with Act! v20 design updates consistent across Windows and Web user interfaces. Updates include a modern nav-bar, new big button menu design and a new Web login screen.
Act! Insight Interactive Dashboard
Guide decision making with rich insights from interactive, graphical Act! Insight dashboards available to Act! Premium subscribers...READ MORE
Optimised Act! emarketing Workflow
Act! emarketing campaigns are more easily managed within the Act! user interface through an integrated, optimized workflow...READ MORE
Amazon Alexa Voice Integration
Act! Premium v20 introduces new capabilities that enables voice interaction between Act! and Amazon Alexa through simple, verbal requests that will keep you informed with an audio connection to your CRM data. Available for Act! Premium subscribers.
Compatibility & Usability Improvements
Microsoft Office 64-bit Compatibility
Act! v19 is compatible with 64-bit editions of Microsoft Office 2016, 2013, and 2010.
A new native mobile app designed for iPhone and Android devices enabling users to quickly find and call Act! contacts on the move, get activity alerts and quickly post history entries.
Act! emarketing Improvements
Including reducing the time it takes to send email campaigns, single history entry per campaign and ensuring that large campaigns send successfully.
Act! Premium Contact Link
Streamline workflows between Act! Premium and Outlook with Act! Premium Contact Link.
30+ Refreshed Reports
Include more relevant fields, improved default filters and sort orders. Consistent Act! field references and data formatting make reports easier to customise.
Act! Premium Connect Link
Act! Premium v19, Windows users can leverage Web API-based connections without a web-server to develop new integrations.