What's New in Act! CRM

Check out what you could be doing with an updated edition of Act! to propel your sales and marketing.


Preact offer excellent value on all Act! software upgrades. We know all the promotions currently available to save you money on your upgrade or subscription.


Call 0800 381 1000 or email sales@preact.co.uk to arrange a quote for an Act! Pro upgrade or an Act! Premium subscription.


Check the latest system requirements


Act! v20.1

Updated Integrations

Act! v20.1 features the next generation of integration for Google and Outlook - with compatibility for Office 365 and Exchange.  These newly supported platforms provide additional flexibility, access options and control for calendar and contact sync.


Latest MS Office Integration Technology
An improved mail merge process that will include images and resolve issues with embedded image defects. Act! 20.1 also features a new, native email history recording process to write history entries directly to Act! on send, or when using Act! Contact, or Quick Attach.

New Custom Tables

Ground breaking adaptability for Act! enabling users to manage complex data sets and processes. Available for Act! Premium Plus subscribers...READ MORE


New Sync Processes

Use Act! Groups to determine which contacts should be synchronised and use new  processes to automatically perform a sync when records change, or when the computer starts.

Act! v20

Act! v 20 Upgrade Guide
Adobe Acrobat document [1.9 MB]

Fresh New Look
Experience a fresh, new look with Act! v20 design updates consistent across Windows and Web user interfaces.  Updates include a modern nav-bar, new big button menu design and a new Web login screen.


Act! Insight Interactive Dashboard

Guide decision making with rich insights from interactive, graphical Act! Insight dashboards available to Act! Premium subscribers...READ MORE 


Optimised Act! emarketing Workflow
Act! emarketing campaigns are more easily managed within the Act! user interface through an integrated, optimized workflow...READ MORE


Amazon Alexa Voice Integration

Act! Premium v20 introduces new capabilities that enables voice interaction between Act! and Amazon Alexa through simple, verbal requests that will keep you informed with an audio connection to your CRM data. Available for Act! Premium subscribers.


Compatibility & Usability Improvements

  • Works with Act! on Chrome for Mac4
  • Updated Act! Companion app for Premium subscribers
  • Use a new 'Days in Stage' field to identify opportunities that need attention
  • Right click opportunities to quickly changes the status to won or lost
  • Use 'freeze columns' functionality in Windows when working in list views
  • Benefit from dozens of quality updates that make Act! even better!

Act! v19

Microsoft Office 64-bit Compatibility
Act! v19 is compatible with 64-bit editions of Microsoft Office 2016, 2013, and 2010.


Act! Premium Companion Mobile App

A new native mobile app designed for iPhone and Android devices enabling users to quickly find and call Act! contacts on the move, get activity alerts and quickly post history entries. 


Act! emarketing Improvements
Including reducing the time it takes to send email 
campaigns, single history entry per campaign and ensuring that large campaigns send successfully.


Act! Premium Contact Link

Streamline workflows between Act! Premium and Outlook with Act! Premium Contact Link.


30+ Refreshed Reports

Include more relevant fields, improved default filters and sort orders. Consistent Act! field references and data formatting make reports easier to customise.


Act! Premium Connect Link

Act! Premium v19, Windows users can leverage Web API-based connections without a web-server to develop new integrations.

Upgrade Your Act!

Request Upgrade Quote

Get in touch to learn more about what's new in Act! and to arrange an upgrade quotation.

Contact Us

Phone 0800 381 1000 or email sales@preact.co.uk


Preact Limited

Vandervell House

Vanwall Road




© Preact Limited 2018

Terms and Conditions

Privacy Policy