Upgrade Act! Software

Check out what you could be doing with an updated edition of Act! to propel your sales and marketing.


Preact offer excellent value on all Act! software upgrades. We know all the promotions currently available to save you money on your upgrade or subscription.


Call 0800 381 1000 or email sales@preact.co.uk to arrange a quote for an Act! Pro upgrade or an Act! Premium subscription.


Check the latest system requirements


Download our guide to read a summary of the latest Act! features & improvements:

Act! v 20 Upgrade Guide
Adobe Acrobat document [1.9 MB]

Act! v20

Fresh New Look
Experience a fresh, new look with Act! v20 design updates consistent across Windows and Web user interfaces.  Updates include a modern nav-bar, new big button menu design and a new Web login screen.


Act! Insight Interactive Dashboard

Guide decision making with rich insights from interactive, graphical Act! Insight dashboards available to Act! Premium subscribers...READ MORE 


Optimised Act! emarketing Workflow
Act! emarketing campaigns are more easily managed within the Act! user interface through an integrated, optimized workflow...READ MORE


Amazon Alexa Voice Integration

Act! Premium v20 introduces new capabilities that enables voice interaction between Act! and Amazon Alexa through simple, verbal requests that will keep you informed with an audio connection to your CRM data. Available for Act! Premium subscribers. General availability pending Amazon skill certification.


Compatibility & Usability Improvements

  • Works with Act! on Chrome for Mac4
  • Updated Act! Companion app for Premium subscribers
  • Use a new 'Days in Stage' field to identify opportunities that need attention
  • Right click opportunities to quickly changes the status to won or lost
  • Use 'freeze columns' functionality in Windows when working in list views
  • Benefit from dozens of quality updates that make Act! even better!

Act! v19

Microsoft Office 64-bit Compatibility
Act! v19 is compatible with 64-bit editions of Microsoft Office 2016, 2013, and 2010.


Act! Premium Companion Mobile App

A new native mobile app designed for iPhone and Android devices enabling users to quickly find and call Act! contacts on the move, get activity alerts and quickly post history entries. 


Act! emarketing Improvements
Including reducing the time it takes to send email 
campaigns, single history entry per campaign and ensuring that large campaigns send successfully.


Act! Premium Contact Link

Streamline workflows between Act! Premium and Outlook with Act! Premium Contact Link.


30+ Refreshed Reports

Include more relevant fields, improved default filters and sort orders. Consistent Act! field references and data formatting make reports easier to customise.


Act! Premium Connect Link

Act! Premium v19, Windows users can leverage Web API-based connections without a web-server to develop new integrations.

Act! v18.2 - Service Pack

A free update for all Act! v18 users including:

The new Act! Connect Link delivering the Act! Connect integration platform to Act! Premium desktop users with no complicated setup – simply install and go!

Act! Connect is a new service using Zapier that unlocks the power of the Web API for Act! Premium desktop / on-premise users that have an Act! subscription to connect with hundreds of business apps.

New User Permission settings for the Web API for control over how the Web API and integrations are used and how the Act! Connect integrations are managed and accessible to individual users.

Act! Premium for Web Enhancements enabling Act! opportunity processes and opportunity products to be managed in a web browser and a new option to Copy / Move Contact Data from the Tools menu.

New Act! emarketing user permissions give Act! administrators added control over who can send Act! emarketing campaigns. Emarketing permissions can now be granted for individual standard and manager level users.

Act! v18.1 - Service Pack

Updated compatibility for Act! Premium for Web with Google Chrome and Internet Explorer 11 without the need to run compatibility mode.

New favourite contacts check box can be added to custom layouts to help organisations track and communicate with their most valuable customers.

Better activity reporting with a new date stamp confirming an activity create date to see at a glance how many days have passed since an activity was created

Improved support for high resolution 4k display monitors.

Act! v18 - Major Release

Updates included:

Designed, tested and compatible for Microsoft Windows 10.

Compatible with Microsoft Office 2016.

Works with iOS 9 for Act! Premium Mobile.

New Act! Premium for Web user interface which resolves several defects to improve browser support for Internet Explorer and Google Chrome.

Segment Act! emarketing call lists for individual sender profiles making it easier than ever to quickly follow-up with the hottest leads.

Extended Act! emarketing controls for customers on the Team plan to choose which Act! users have permissions to send email campaigns, view specific call lists and apply Smart Task automation for email marketing.

Upgrade Your Act!

Request Upgrade Quote

Get in touch to learn more about what's new in Act! and to arrange an upgrade quotation.

Contact Us

Phone 0800 381 1000 or email sales@preact.co.uk


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